The Member Health Index

Categories: Promote Health and Wellness

The Member Health Index (MHI) represents Anthem’s commitment to its mission: “Improve the lives of our members and the health of the people we serve.”  Measured annually, the MHI is composed of 40 specific measures of health improvement and patient safety in 20 different clinical areas encompassing four domains of care: prevention, care management, clinical outcomes and patient safety.  The four domains of the MHI were specifically designed to encourage Plan leaders and associates to focus on improvement in areas that most directly affect member health.  Anthem’s care and disease management programs, hospital quality and safety programs and engagement strategies all converge in the MHI.  Success is measured by decreasing the “performance gap,” the difference between an optimal level of health and members’ current health status.  Achievement of MHI success is also linked to the incentive compensation plan of all associates.