Personal Health Record

Categories: Empower Consumers and Providers

Arkansas Blue Cross and Blue Shield provides each member with a personal health record (PHR) in order to improve care coordination across the healthcare spectrum.  As the largest insurer in Arkansas, the Plan offers PHRs to one-third of the state’s residents and allows members to keep their records even if they are no longer covered by Arkansas Blue Cross and Blue Shield.  Each member’s PHR is auto-populated with a summary of medical claims submitted during Plan enrollment.  Individuals can also enter personal, non-claims information into their PHR, which is maintained on a secure network accessible only to their physician and other healthcare providers.