NaviNet Information Portal

Categories: Empower Consumers and Providers

In an effort to reduce administrative burden and improve care coordination, Mountain State Blue Cross Blue Shield developed the NaviNet online portal, which offers network providers and facilities real-time access to information about patients’ eligibility, benefits, claims status and other transactions.  The secure online program allows physicians and other providers to calculate patient responsibility for out-of-pocket expenses, review claims submissions and search for diagnosis codes by number or condition from any computer connected to the Internet.