My Benefits Home
Categories: Empower Consumers and Providers
Through an online portal known as My Benefits Home, Mountain State Blue Cross Blue Shield offers members a variety of Web-based tools designed to help them take control of their healthcare decisions and lead healthier lives. Among them:
- Coverage Advisor – Provides detailed information about medical and drug benefit levels and offers a Plan Cost Advisor for estimating overall and out-of-pocket expenses
- Expense Advisor – Allows members to track medical and pharmacy claims, access cost information for certain procedures and treatments and view detailed information on health savings, health reimbursement or flexible spending accounts
- Personal Health Advisor – Helps members track their medical history, assess their personal wellness and develop an improvement plan. For example, members have around-the-clock access to a health coach who can help them explore treatment options. They can also use a health risk assessment tool to prioritize lifestyle changes, find online information on preventive care and consolidate their health information in a personal health record. Finally, the portal enables them to view their medication history, order prescription drugs and check the status of medication requests.
- Healthcare Provider Comparison – Allows members to locate a nearby pharmacy, access provider quality data and search a network of physicians, hospitals and other providers based on designated criteria
- Health Topic Library – Enables members to use a Health Encyclopedia to learn more about diseases and conditions, receive updated information on surgeries and procedures, search for articles on family health topics and obtain tips on making healthy lifestyle choices. The Chronic Condition Guide also helps members with asthma, allergies, high cholesterol and other chronic conditions learn techniques for controlling their illness.
